A year and change ago, I joined Osio Labs as a marketing coordinator, jumping headfirst into a new role, new company, and a new distributed work lifestyle. But newest of all was learning the value of what we sell: technology knowledge. How do you communicate that? How do you differentiate yourself in a crowded market?
Because understanding that is central to my job, I needed to learn what happens to tutorials during technical review. Jon Peck, technical reviewer for Hey Node, kindly obliged. It turns out, an online tutorial is a small chunk of ice, and the process to make one is an iceberg built of Trello cards. What follows is an excerpt from our interview.